This Privacy Policy explains how personal information is handled when you visit fxpilot.online or use the FXSynq Trading Engine. It describes the information collected, its purposes, and how to contact the person responsible for it.
FXPilot is operated by FXPILOT, located at East Legon, Accra, Ghana. This operator is responsible for the processing described in this policy. Privacy enquiries can be submitted using the contact details below.
The information collected depends on your interaction with the website:
Please do not send passwords, broker login details, payment-card information, or other unnecessary sensitive information in an enquiry.
We use information to deliver the website and requested market-analysis features, respond to enquiries, investigate technical problems, maintain service availability, prevent misuse, and fulfil applicable legal obligations. We limit use of personal information to purposes connected with these activities.
Where applicable, processing is based on your consent, steps necessary to provide a service you request, compliance with legal obligations, or legitimate interests in operating and protecting the website, subject to your rights. Where consent is required, we request it separately. You can withdraw consent by contacting us or using the relevant preference controls.
The website may display third-party market information or embedded charts. Loading external content can cause your browser to connect directly to its provider. Optional analytics, advertising technologies, or other non-essential tracking must be explained when introduced, with consent obtained before activation where required by law.
You can manage cookies through your browser settings. Blocking cookies or browser storage may affect features that depend on them. Where optional technologies require consent, they must remain disabled until the relevant consent is given; this policy itself does not provide consent.
We may use service providers for website hosting, email delivery, technical maintenance, security, and market-data or chart functionality. These providers may process information necessary to perform their services. An email provider processes correspondence you send us; hosting and security providers may process connection details and logs; external market-content providers may receive connection information when their content loads.
Information may also be disclosed where required by applicable law or a valid legal request. We do not sell personal information or share it for targeted advertising. We will seek the consent required by applicable law before sending direct marketing, and provide a way to withdraw it.
FXPILOT is based in Ghana. Website, email, or external-content providers may process information in other countries. Where an international transfer is subject to specific legal requirements, we will use the safeguards required by applicable law. You may contact us for information about the providers and transfer arrangements relevant to your information.
We retain enquiry correspondence while responding to your request and for a reasonable follow-up period. Technical records are retained for the period needed to investigate faults, maintain security, and resolve incidents. Any stored analysis records are retained only while needed to provide or troubleshoot the relevant feature. Longer retention may apply where required by law or necessary to resolve a dispute. Records are then deleted or anonymised; backup copies are removed through the applicable backup cycle. Browser-storage expiry depends on the technology and your browser settings.
Our security approach is to apply reasonable technical and organisational measures appropriate to the information we handle. These include using HTTPS for website connections, limiting access to people who need it, and maintaining website software. No internet transmission or storage system can be guaranteed completely secure.
Depending on applicable law and the circumstances, you may have rights to access your personal information, request corrections or deletion, object to certain processing, or withdraw consent where processing relies on it. Withdrawal does not affect processing lawfully carried out before it.
To make a request, contact us using the details below. We may request information reasonably necessary to verify your identity. Requests will be handled within the time limits required by applicable law. You may also complain to the relevant data protection authority.
If you follow a link to another website, its own privacy policy applies. Review that policy before providing personal information or enabling third-party services.
FXPilot is intended for adults aged 18 and over. We do not seek personal information from children. If you believe a child has provided personal information through the website or by contacting us, please notify us so we can investigate and arrange appropriate deletion.
We will update this policy when our practices or applicable requirements change. The date above will show the latest revision. Where required, we will provide additional notice or obtain consent before introducing a new use of personal information.
Operator: FXPILOT
Address: East Legon, Accra, Ghana
Privacy contact: info@design-synq.com
Website: fxpilot.online